What should LTCNAs do if they suspect abuse or neglect of a resident?

Reporting suspicions of abuse or neglect immediately to a supervisor according to facility protocols is critical in long-term care settings. This action is essential for several reasons. First, it ensures the safety and well-being of the resident, as early intervention can prevent further harm. Healthcare facilities have established protocols to handle such situations properly, which often include investigating the claims and implementing measures to protect the resident.

Documenting observations is also important, as it provides a clear record of what was seen or heard, which can be crucial for any subsequent investigations. This documentation serves as evidence and can help authorities understand the context of the situation better.

Involving other residents in discussions about the situation can lead to breaches of privacy and confidentiality and may also increase the emotional distress of those involved. Waiting for a resident to disclose information can be risky, as they may feel too intimidated or afraid to speak up, especially if they are in a vulnerable position. Therefore, promptly reporting concerns as trained allows the appropriate authorities to take necessary actions to ensure the safety of all residents.