What is the outcome sought by the role of an ombudsman in care facilities?

The role of an ombudsman in care facilities primarily focuses on enhancing the quality of care that residents receive and resolving any grievances they may have. Ombudsmen serve as advocates for residents, ensuring that their rights are upheld and that they have access to the necessary resources and support. They listen to concerns, mediate disputes, and work with facility staff to address issues that might affect a resident's well-being.

Enhancing quality of care involves monitoring the care provided and promoting practices that support the health and dignity of those residing in the facility. By addressing complaints and concerns, ombudsmen help to ensure that residents' needs are met and that they feel safe and respected in their living environment. This advocacy improves not only individual experiences but can also lead to systemic improvements within the facility itself.